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Gateway EstateMaintenance

GEM operatives maintaining a London townhouse

Gateway Estate Maintenance

Property care the GEM way

One accountable team for every trade your London property needs — responsive, documented and quietly excellent.

Operating commitments, in writing

Emergencies answered in four hours

A staffed operations desk, day and night. Emergency callouts get a response inside four hours — that is the commitment, not the aspiration.

Planned maintenance on a published calendar

Inspections, certificates and seasonal work are scheduled in advance and visible to you, so nothing statutory slips.

Every visit reported

Photographs, findings and recommendations after each attendance. You see what we saw and what we did about it.

One contract for the whole portfolio

One agreement, one account team, one invoice cycle — across every property you subscribe.

Most contractors sell call-outs. We operate properties.

Gateway Estate Maintenance is built for landlords, managing agents and estates that need property care to simply happen — inspections on cycle, certificates on time, repairs done properly by our own uniformed teams.

Subscribe a property once and it is looked after continuously. Labour, parts and project work are quoted transparently against subscriber trade rates.

Properties maintained
500+
Client retention
98%
Emergency response
24/7
Trades under one roof
10

The care programme behind every subscription

GEM operative completing a certified inspection in a London property

Compliance, on cycle

Gas Safety Certificates, EICRs and Legionella assessments tracked on statutory cycles with reminders before anything lapses. Your compliance calendar, run for you.

GEM engineer tracing a live leak by torchlight during a night emergency callout

Emergencies, contained

Bursts, outages and leaks are answered inside four hours by a staffed desk that dispatches our own operatives — with the make-safe recorded and the follow-up quoted by morning.

GEM operative clearing autumn leaves from a gutter at roofline

Planned work, ahead of the season

Gutters before the storms, boilers before the cold, redecoration between tenancies. Planned maintenance that protects value instead of chasing failures.

Simple plans. Complete protection.

Per property, per month. Three to nine properties save 5% on every one; ten or more save 10%. Labour, parts and repairs are quoted separately at subscriber rates.

Essential

Compliance oversight and an annual inspection for every property.

£69 / property / month

or £828 prepaid annually

  • Compliance reminders across your statutory calendar
  • Annual property inspection with a written condition report
  • Read-only tenant access to job progress
  • Subscriber trade rates on all quoted work
Explore Essential

Protect

Certified gas safety and twice-yearly inspections on top of Essential.

£119 / property / month

or £1,285 prepaid annually

  • Everything in Essential
  • Annual Gas Safety Certificate (CP12) arranged and filed
  • Property inspections twice per year
  • Desk review onboarding of your compliance records
  • Deeper subscriber rates on quoted work
Explore Protect

Complete

Full statutory cover, quarterly inspections and tenant direct intake.

£199 / property / month

or £2,150 prepaid annually

  • Everything in Protect
  • EICR testing on the statutory five-year cycle
  • Legionella risk assessment on the statutory cycle
  • Quarterly property inspections
  • Tenant direct intake — tenants report issues straight to GEM
  • Onsite onboarding survey of every subscribed property
Explore Complete

Across central, west and south-west London

Our teams are based where your properties are — from Belgravia to Wimbledon, Canary Wharf to Notting Hill.

Tell us about your portfolio

Request a review and our operations desk will come back with a plan recommendation, subscriber rates and a compliance snapshot for every property you tell us about.