Tell us what needs looking after
One property or a whole portfolio, an urgent repair or a subscription review — it all starts with the same desk. Send the form, or call if it cannot wait.
What to expect
- Enquiries — one working day
- Every written enquiry is read by the operations desk and answered within one working day, usually with the next step already proposed.
- Emergencies — four hours
- Active leaks, power loss, no heating in winter: call the desk and an operational response is under way within four hours.
- Portfolio reviews — in writing
- Tell us about your properties and you receive a plan recommendation, subscriber rates and a compliance snapshot — documented, not a sales call.
The operations desk
- 020 4571 7518
- info@gemcontracts.co.uk
- Unit 7, 125 High Road, London N18 3QX
Emergency line staffed 24 hours a day, 7 days a week.